We’ve all heard the saying, “Time is money.” And in an economy dealing with staggering inflation levels, every business is looking for ways to save both. Enter Unified Communications as a Service (UCaaS).
It not only makes your business more efficient – therefore saving you time – but also helps you reduce communication costs you may not know you have – saving you money.
Curious to see how? Just keep reading.
How the Right UCaaS Platform Can Save You Time
One of the biggest UCaaS benefits is how much time you can save by using this all-in-one platform. And we’ll show you why.
It Makes Internal Collaboration Better and Faster
Investing in better internal collaboration is one of the best things you can do for your business and your employees. Effective collaboration has been known to:
- Save enterprises to up to $2,500 per employee
- Increase sales by 27 percent
- Save employees almost 12 hours per week
- Boost their satisfaction rates by 56 percent
Plus, a whole lot more. And a UCaaS platform can help that kind of collaboration happen.
Here’s how:
Speeds up communication
As the name suggests, UCaaS brings all your communication tools into one place. That means your team doesn’t have to switch between multiple platforms to manage their conversations. Everything’s done through one simple portal.
But managing communication is only half the battle.
De-silos data
One of the biggest complaints employees have had is that they can’t find the data they need to do their jobs well. Thankfully, UCaaS benefits nip that issue in the bud. Thanks to its library of plug-and-play integrations and centralized communication tools, you can turn your UCaaS platform into one giant pool of helpful data.
Need access to a customer’s ticket history? Boom, it’s right there.
Want to check in and see what was discussed on the last sales call? It’s two clicks away.
Curious about that special deal they said they got? You can see your marketing emails right beside the client’s name.
This will not only make it easier for your team to do their job but also for your customers to get the answers and support they need when they need it. If you can provide fast, personal service to your customers, they’ll stick with you for years.
Want to learn more about UCaaS benefits when it comes to collaboration? Check out our blog on the subject!
Reduces Your Team’s IT Workload
When you hired your IT team, their job was probably cut and dry: ensure the office computers stay operational and keep our products functioning well. But if you have an older phone system, your IT staff has probably been roped into maintaining that, too. And that can take a lot of time.
A UCaaS platform can save them some stress. Instead of having your team handle all phone maintenance and upgrades, a UCaaS vendor takes care of it for you! Now, your IT staff members don’t have to spend hours upon hours troubleshooting your phone system. They are free to focus on more strategic tasks that will help improve your products and services.
Automatic Updates and Upgrades
With older systems, you’re responsible for taking care of updates – usually manually. And that can take hours of research, days of work, and often some downtime. Thankfully, UCaaS providers like PressONE keep your system protected, patched, updated, and upgraded automatically. You can just enjoy top-tier communication and let them handle the rest.
How the Right UCaaS Platform Saves Money
Now that we’ve touched on how UCaaS benefits your business when it comes to time, let’s talk about dollars and cents.
Lower Infrastructure Costs
Because UCaaS is cloud-based, you don’t need to invest in expensive hardware or maintain on-site servers. Your service provider handles the infrastructure virtually, drastically reducing your initial expenses. Plus, all maintenance costs are included in your monthly subscription, so you don’t have to worry about incurring extra charges if you need more hands-on help or attention.
Reduced Travel Expenses
Because you can easily host virtual meetings – and even full-scale webinars – on a UCaaS platform, your team doesn’t have to travel thousands of miles to meet with clients or fellow team members. The average travel cost per employee is between $1,400 and $2,000, factoring in airfare and food. Instead of paying that cost once or twice a month for multiple people, you can have face-to-face meetings right from your respective offices.
Predictable Monthly Costs
Most UCaaS platforms operate on a subscription model, making it easy to know how communication costs fit into your budget. No more tracking long-distance charges or worrying about your toll-free usage. Everything you need is baked right into that monthly charge. Just pick a plan that fits you best and adjust as needed.
Save Time and Money Today with PressONE’s UCaaS Platform
Ready to dive into savings so large you’ll look like Scrooge McDuck? Then, you should think about partnering with PressONE!
Our UCaaS platform is packed with helpful features, is easy to use, and is incredibly affordable. And it’s backed by a team of communication experts (i.e., geeks) who are always ready and willing to help. Just reach out today to let the savings roll in.