AI products

Every call answered. Every word remembered.

AI that answers your phones, texts and chats, and remembers every conversation. It all runs on the PressONE AI-powered phone system, with a real person on our team when you need one.

AI Receptionist

Your front desk, always on.

PressONE AI Receptionist picks up every call in a natural voice. It greets callers, answers common questions, books appointments and sends each call to the right person.

  • Answers 24/7, including nights, weekends and holidays
  • Books appointments straight into your calendar
  • Transfers callers to the right person or department
  • Trained on your business: hours, services, FAQs
Live call · Main line
Thanks for calling! How can I help you today?
Hi, I'd like to set up a consultation for next week.
Happy to help. I have Tuesday at 10 or Wednesday at 2. Which works better?
Wednesday at 2 is perfect.
You're booked. I've sent a confirmation text to this number.
AI Answering Service

Never send a caller to voicemail.

When your team can't pick up, after hours, at lunch or when every line is busy, the AI Answering Service takes the call. It gets the caller's details, takes a clear message and sends it to you right away.

  • Covers overflow, after-hours and busy lines
  • Captures name, number and reason for the call
  • Sends message summaries by email or text
  • Flags urgent calls so you can call back fast
New message · 8:42 PM
Caller: Daniel R. · (555) 010-2233
Reason: Wants a quote for 12 new phone lines at a second office.
Callback: Tomorrow morning Priority
AI Chat & SMS Agents

Instant answers, by chat and text.

Your customers don't only call. AI Chat & SMS Agents reply to website chats and text messages in seconds, day or night. They answer questions, qualify leads and book appointments, then hand off to your team when a person is needed.

  • Website chat and business texting in one place
  • Answers FAQs and qualifies leads
  • Books appointments and sends reminders
  • Hands the conversation to your team when needed
SMS · (555) 010-4410
Are you open Sunday?
We're open Sunday 10am to 4pm. Want me to book you a time?
Yes, 11am please.
Done! You're set for Sunday at 11am. Reply C to cancel.
AI Call Recording

Every call recorded. Every insight found.

AI Call Recording does more than save audio. It turns each call into text, tags what it was about and tells you how the caller felt, so you can coach your team and follow up faster.

Transcription

Every call turned into searchable text. Find any conversation by a name, number or phrase in seconds.

Topics

Calls are tagged by subject automatically, so you can see what callers ask about most and spot trends early.

Sentiment Analysis

See which calls went well and which didn't. Catch unhappy customers before they leave.

AI-Powered Phone System

One phone system. AI built in.

Every AI product on this page runs on the PressONE cloud phone system. Your desk phones, mobile app and computer all share one number, and the AI works across all of them. There's nothing extra to install and no second vendor to manage.

AI Receptionist
AI Answering Service
AI Chat & SMS Agents
AI Call Recording
PressONE AI-Powered Phone System

AI does the work. Real people have your back.

Every PressONE customer gets live, dedicated support from our team. We set up your AI, tune it to your business and pick up the phone when you need us.

See PressONE AI in action.

Book a short demo and we'll walk you through the real product.

Book a demo