PressONE AI Voice Agent

Meet the virtual agent that takes care of the routine, so your team can take care of the rest.

Meet Your Always-On

Virtual Agent

The PressONE AI Voice Agent is more than a fancy auto-attendant. It’s an intelligent, conversational tool designed to listen, understand, and respond to customers in real time. Here’s how it works:

step 1

A customer reaches out to your team via a phone call or live chat.

step 2

Our AI Agent responds, providing instant answers to their questions.

step 3

Need escalation? AI transfers customers directly to a live agent (with full context).

The result? Fewer bottlenecks, smoother interactions, & zero repeat questions – everything your customers already want.

Benefits Your Team Will Feel

Fewer hold calls so agents aren’t stuck repeating basics

24/7 coverage without adding extra shifts

Less repetitive work so staff can focus where it matters

Seamless integrations across many business systems

Smoother handoffs so teams start calls with full context

Shorter wait times & happier customers

Live Test

Experience The AI Agent For Yourself

Don’t just read about our solution- call in & see how well it works!

Designed For

Businesses like Yours

Retail

The AI Agent handles order questions, store hours, & return requests so staff can give their full attention to in-store service.

Healthcare

Patients can schedule, confirm, or get quick answers without waiting on hold, keeping staff focused on providing personal care.

Service-based businesses

From appointment reminders to FAQs, the AI Agent keeps customers informed while your crew stays on task.

This is just the beginning. The PressONE AI Voice Agent is built to evolve and could provide assistance with:

Sales Support

Qualify leads and capture opportunities before they slip away.

Billing inquiries

Answer payment questions & reduce call volumes for accounting staff.

Internal communications

Help employees find quick answers without derailing their manager’s day.

Why PressONE?

PressONE has spent 40+ years delivering reliable, people-first communications, giving businesses tools that cut workload without cutting the human touch.